SECURE ONLINE PAYMENTS
The visitor on our website please take a note that your name, email address and other personal information submitted on our website may be stored with us and may also appear on the website. Like other platforms our server log files also receives general information such as IP address of the visitor, cookie etc.
For the financial transactions by credit card Picskart Technologies . It uses a 3rd party secure UPI payment gateway and details are ‘not stored’ with, instead the Picskart technologies. Use our services with beneficently.
We use ‘Cookies’ to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. ‘Cookies’ are tiny text files which our Website places on your computer’s hard drive to store information about your shopping session and to identify your computer.
1) HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We make every effort to process your order as quickly as possible. We usually require 1-2 working days to dispatch your order. However if the quantities ordered are more than 100 pieces per product per style. In case the item ordered is under production it may take longer to process the order. In such cases we keep you posted through email. If anything required to know then we will contact you.
2) WHICH COUNTRIES DO YOU SHIP TO?
Yes we Ship all over India.
3) DO YOU OFFER EXPEDITED SHIPPING?
YES. We Offer expedite shipping in case a customer needs his shipment really quick,but charges are higher than normal shipping.
4) WILL EVERYTHING SHIP TOGETHER
Yes. Because we do not process backorders, whatever is in stock will be shipped together.
5) CAN I SHIP DIFFERENT ITEMS IN MY ORDER TO DIFFERENT SHIPPING ADDRESSES?
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.
6) CAN MY ORDER SHIP TO A POST OFFICE BOX?
No. Since we offer door to door deliveries through our shipping partners therefore you must include full address
7) WHY WAS MY PACKAGE UNDELIVERABLE?
In case of International and domestic shipping the shipping company will attempt delivery 3 times at the delivery address specified by you in the order, before they contact us that your package is not deliverable. If you have not received the package. Then you can track the package through the Order Tracking facility. If the package status is shown as undeliverable please call the shipping company at their local number and quote your tracking number to trace your order.
Picskart will make sure that the products are delivered in perfect condition & in the quickest time possible. Most of the items are shipped for free. For items that will require separate shipping charges. We will indicate it clearly on the item detail page & during order placement. We Take care of all our products.
if in case we don’t find your reason to be valid , and still you would like to return Shipping cost will be applicable for the same.
If your order is canceled or un-delivered to your delivery location. We will refund the complete order amount including delivery charges. If you cancel part of the order, delivery charges will not be refunded.*
Return & Exchange:
You have the option to return or exchange items purchased on fashiana.com. Return/Exchange acceptance varies to 7 days after the receipt the of the item. If you choose to exchange the item for reason of extremely different in size.
Then please note that if it is our mistake in sending the customer a different size rather than what the customer has ordered. Then it is applicable for Free return/Exchange or else shipping cost is applicable for return/exchange( shipping cost differ from product to product).
1). Items returned/exchanged should be in its original condition (tags and labels should be as it is), otherwise return or exchange would not be applicable. So keep received product as it is. We will return it soon.
2). In case of returns initiated, the refund amount will be only transferred once we get a confirmation from shipping partner. If reverse pickup from customer has already done by the pickup boy. Give complete product to the delivery boy.
3). In case of returns, once the item/items are reached to us, been checked and found ok, refund amount will be immediately refunded to customer’s bank account. Do not use the product.
4). Virtual Products in Store, will not be applicable for Payment return/ Exchange. You must check our Terms and conditions.
5). Refunds will be only initiated via Bank transfer, i.e refunds will be given to cutomer via bank transfer only, not my any other means like cash, cheque,etc.
6). Products displayed on website are edited and have a bit of photographic effect, so colour issues will not be valid case for exchange & return.
If founded an invalid reason for the return/Exchange by our Team. Fixed cost will be applicable for returns/Exchange. For Return :- Rs 200/- INR & Exchange : – Rs 150/- INR for one piece/item/product will be applicable
The following EXCEPTIONS and RULES apply to this Policy:
Only size exchanges are allowed. Items can be exchanged for a similar size or a different size. We always use reliable delivery services.
Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team. So please check your address.
In case you had purchased an item which had a free gift associated with it. You wish to return the item, please also return the free gift.
If you choose to self-ship your returns. Kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service. So use our website without worrying.
Changes To This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site.